Legal

Refund Policy

Last updated: July 19, 2026

All sales on Tanexa are final. We have a strict NO-REFUND policy.

Once an order is placed and payment is received, no refund, exchange, cancellation, chargeback reversal, or credit will be issued — under any circumstances.

Why we do not offer refunds

Our products are digital in nature. Access, downloads, and license entitlements are granted immediately after successful payment, which means the product cannot be "returned" in any meaningful way once delivered. For this reason, all purchases are final.

No refunds will be issued for (including but not limited to):

  • Accidental or duplicate purchases.
  • Change of mind after purchase.
  • Partial or full use of the purchased product.
  • A download link becoming unavailable, broken, geo-restricted, or removed by the third-party host at any point after delivery.
  • Compatibility issues with your own device, software, or workflow.
  • Failure to download the product in time or loss of the local copy.
  • Buyer's dissatisfaction with the content after accessing it.

Third-party hosted links

The files inside our products are hosted on third-party platforms on the open internet and are not owned by us. Because we do not control those hosts, we cannot guarantee that every link will remain live forever. If a link stops working at any point, we are not responsible and cannot do anything about it. Please download all files immediately after purchase and keep your own backup copy.

Payment disputes

By completing a purchase, you agree not to initiate a chargeback, payment reversal, or dispute against Tanexa for reasons covered by this policy. Any such attempt may result in permanent suspension of your account and revocation of all associated licenses.

Acknowledgement

By checking out and paying, you confirm that you have read, understood, and agreed to this Refund Policy in full.

Contact

For any questions related to this policy, please reach us via the support page before making a purchase.