Privacy Policy

This Privacy Policy describes how Tanexa ("we", "us", or "our") collects, uses, and safeguards information you provide when you use our website, create an account, or purchase digital products from us.

• Account details: name, email address, phone number, and password.
• Order details: products purchased, license type, amount paid, and invoice data.
• Payment details: handled entirely by our payment processor (Cashfree). We do not store your card, UPI, or bank credentials on our servers.
• Technical data: IP address, browser type, device information, and basic usage analytics.

• To create and manage your account and deliver your purchased products.
• To send order confirmations, download access, and support communications.
• To prevent fraud, abuse, and unauthorized sharing of digital products.
• To improve our website, catalog, and customer experience.

We do not sell your personal data. We only share information with service providers required to operate Tanexa — such as our payment gateway, email service, and hosting infrastructure — and only to the extent necessary to deliver the service.

Our digital products are delivered through download links that may point to files hosted on third-party platforms (such as cloud drives or file hosts) that are publicly available on the internet. We are not the owners of that underlying content or those hosts and cannot control their availability, privacy practices, or uptime. Your interaction with those third parties is governed by their own terms and privacy policies.

We retain your account and order information for as long as your account is active or as needed to comply with legal, tax, and accounting obligations.

We use industry-standard measures to protect your data, including encrypted connections and role-based access controls. However, no system on the internet is fully secure, and we cannot guarantee absolute security.

You can access, update, or request deletion of your account information at any time from your dashboard or by contacting our support team. Some information may be retained where required by law.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

For any privacy-related questions, please reach us through the support page.